We cannot discount this unprecedented national health crisis and the impact on our industry. The continuous updates of cancellations, closings and American Airlines schedule changes have been overwhelming and quite frankly, frightening.

An Important Message from the Wings President, Kazumi Chapa

It is natural to experience different and strong emotions. Coping with these feelings and getting help when you need it will help you, your family and your community. Connect with family and friends. Take care of yourself and each other and know when and how to seek help.

  • Take care of your body– Try to eat healthy well-balanced meals, exercise regularly and get plenty of sleep.
  • Connect with others– Share your concerns and how you are feeling with a friend or family member. Maintain healthy relationships and build a strong support system.
  • Stay informed– When you feel that you are missing information, you may become more stressed or nervous. Watch, listen to or read the news for updates from officials. Be aware that there may be rumors during a crisis, especially on social media. Always check the origin of your news, and turn to reliable sources of information like your local government authorities.
  • Avoid too much exposure to news– Take breaks from watching, reading or listening to news stories. It can be upsetting to hear about the crisis and see images repeatedly. Try to do enjoyable activities and check for updates between breaks.
  • Seek help when needed– If distress impacts activities of your daily life for several days or weeks, talk to a clergy member, counselor, or doctor. You may also contact these resources:
    • APFA EAP 817-540-0108 EXT. 8701 Email: eap@apfa.org
    • Optum EAP call 800-363-7190 or visit LiveAndWorkWell.com and use access code AMERICAN. Counselors provide confidential support and are there to assist you with information, resources, referrals, and a list of therapists in your area.


Our Wings Foundation past Presidents, Marie Lockbaum, Patti Baskin-Palmer, Kathy Crandall, Sam Gooch and Debbie Roland can attest that our airline and our charity have been through extremely tumultuous events over the past 30 years. But as brothers and sisters, we were able to come together in support and solidarity.

I am confident that American Airlines and Wings Foundation will persevere. Wings is financially solvent at this point and will continue to rely on your generous donations, whether through payroll deduction donations or our online platform, Network for Good. So please be aware that Wings Foundation will continue to offer assistance to our qualified recipients. Reach out to each other. Lean on your friends and family. We will get through this.

Much love to you my friends,

Kazumi Chapa

Kazumi Chapa
President, Wings Foundation, Inc.

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